At Catliza Web Technologies, we understand that our clients may have unique requirements for our products and services. Our customization policy outlines the terms and conditions for requesting and implementing customizations to our offerings.
Clients may submit requests for customizations to our products or services to better suit their specific needs. These requests may include modifications to features, design elements, or functionality.
Each customization request will be carefully assessed by our team to determine its feasibility and compatibility with our products or services. We reserve the right to approve or deny any customization request based on technical constraints or other considerations.
The scope of the customization, including the desired changes and any associated costs, will be communicated to the client upon approval of the request. Customizations may incur additional fees depending on the complexity and resources required.
The timeline for implementing customizations will be provided to the client upon approval of the request. We strive to complete customizations in a timely manner, but the duration may vary depending on the scope and complexity of the changes.
Once the customizations are implemented, our team will conduct thorough testing and quality assurance to ensure that the modified product or service functions as intended and meets the client's requirements.
Clients will have the opportunity to provide feedback on the customized product or service and request any necessary revisions. We will work closely with the client to address any concerns and make adjustments as needed.
Upon satisfactory completion of the customizations and acceptance by the client, the customized product or service will be delivered for final approval.
Customized products or services will continue to receive ongoing support and maintenance from Catliza Web Technologies, subject to the terms of our support agreement.
Clients may cancel a customization request at any time before implementation. However, cancellation fees may apply if work has already commenced on the customization.
If you have any questions or would like to request customizations to our products or services, please contact our customer support team for assistance.